Kikirya's Privacy Policy

Introduction

Welcome to Kikirya. This Privacy Policy (Privacy Policy) explains how we collect, use, and protect your personal information. By using the Kikirya platform, you are considered to have agreed to this policy. We encourage you to read it carefully in full.

Our goal is simple — to make your experience on Kikirya fully secure and transparent. We never share your information with any third party without your permission. Protecting your privacy is our highest priority.

This Kikirya Privacy Policy may be updated at any time. If changes are made, we will publish the revised policy with a date on this page and notify you by email where necessary.

What information do we collect?

We may collect various types of information while you use the Kikirya platform. This information falls into two categories:

1. What you provide directly:

• Name, email address, and date of birth at registration
• ID information for account verification
• Mobile banking or electronic wallet information (only for transactions)
• Information you share when contacting customer support

2. Information collected automatically:

• IP address and device information
• Browser type and operating system
• Which pages you visited and how long you stayed
• Cookie and session data (see details below)

Kikirya collects only the information that is strictly necessary. We never ask for unnecessary or excessive personal data.

How is your information used?

Kikirya uses your information for the following purposes:

• To create your account and verify your identity
• To process deposits, withdrawals, and other financial transactions
• To verify security and prevent fraud and money laundering
• To provide customer support services
• To improve platform services and add new features
• To fulfill legal obligations
• To inform you about promotional offers and bonuses (you can opt out)

We never sell your data to advertisers. Under the Kikirya Privacy Policy, information is shared with third parties only when required by law or with your explicit consent.

Sharing information with third parties

Kikirya may share limited information with third parties in certain specific circumstances:

Outside of the above, Kikirya never shares your information with anyone. All our partners operate under strict confidentiality agreements.

Cookie Policy

Kikirya uses cookies on its website. Cookies are small text files stored in your browser. They help us remember your preferences and deliver a better experience.

Types of cookies we use:

• Essential cookies: Essential for the site to function properly.
• Functional Cookies: Remembers your login session and language preferences.
• Analytics cookies: Used to monitor site performance.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Your Rights

Under the Kikirya Privacy Policy, you have the following rights:

• Right to Access: You can request to know what personal information we hold about you.
• Right to rectification: You can request correction of inaccurate information.
• Right to deletion: You can request deletion of your data under specific conditions.
• Right to restrict processing: In certain circumstances, you can request that the use of your information be restricted.
• Right to Opt Out: You can opt out of marketing communications.
• Right to Lodge a Complaint: You can file a complaint about data protection.

To exercise any of these rights, please contact our support team. We will process your request within 30 business days.

How long is data retained?

Kikirya retains your information only for as long as necessary. Generally:

• Account data: for the duration the account is active, and 5 years after closure (as required by law)
• Transaction records: 7 years (per regulatory requirements)
• Customer support messages: 2 years
• Analytics data: 2 years (in anonymized form)

Data is securely deleted or anonymized after the specified retention period.

International Data Transfers

Kikirya is an international platform. Your data may be stored on servers located in various countries. Regardless of where it is stored, we ensure that protection equal to or greater than this privacy policy is always applied.

For international data transfers, Kikirya always uses GDPR-compliant Standard Contractual Clauses.

Quick navigation

• Introduction
• Data Collection
• Data Usage
• Third Party
• Cookie Policy
• Your Rights
• Data Retention
• Contact

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Related policies

• Terms and Conditions
• Responsible Gaming
• About Us
• Frequently Asked Questions (FAQ)